Shipping policy

Standard Returns
First, we want you to know that your satisfaction is what matters most to us.

Our standard return policy covers returns of most products in new condition with tags still attached, up to 30 days after delivery. Please note: For returns not related to damage, defect, or fulfillment error, a flat $9.50 return fee will be deducted from your refund. Large or oversized items may require special handling and will incur an additional $9.50 fee.

If you've decided you don't like what you ordered, no problem. In order to return your item, It must be returned within 30 days of purchase. Simply return the item(s) to us at: 310 Stuart Ave Southport, NC 28461. You will receive a full refund for your item(s). In the event that you have thrown away your original packaging, please note that we are unable to provide additional return packaging.

Defective or Damaged Items
If we have made a mistake, we'll take care of it. If you received a defective or damaged product, please let us know as soon as possible so we can replace it for you.

In order to return your item. Simply follow the steps on the Return screen and you'll have everything you need!

Exchanges:

Exchanges can only be made for different options of the same product at the same price point, e.g. apparel in a different size or color.

In order to process an exchange, Simply follow the instructions on the Exchange screen to return your item and order a different size, color, etc. For all other exchanges, simply return your item at bluecavaco.com/returns for a refund or gift card and place a new order for the item you'd like in exchange.